Common Problems
- I am immediately disconnected while logging in to Overwatch 2
- I receive the error "Lost Connection to Game Server" as soon as I log in
- Overwatch 2 gets stuck in a loop while logging in to the game
Before trying the following steps, check the BlizzardCS Twitter for any service interruptions.
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Make sure your game is up to date by selecting Check for Updates from the Options menu in the Battle.net desktop app.
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Make sure you have the correct option selected from the Region / Account dropdown above the Play button on the Battle.net desktop app.
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Run the repair tool to repair any damaged game files.
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Reset your network devices to make sure your router hasn't become flooded with data.
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Release and renew your IP and flush your DNS to resolve any network conflicts.
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Check your network configuration to find any issues with your firewall, router, or port settings.
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If you're using a wireless connection, optimize your internet connection to rule out a connection issue.
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Configure your security software's exception list to allow Blizzard applications to run.
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Try closing background applications to resolve any software conflicts.
Advanced Troubleshooting
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Check your network configuration to find any issues with your firewall, router, or port settings.
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Disable any proxies that may interfere with the login module.
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Run a security scan to remove any viruses or malware infections.
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Configure your security software's exception list to allow Blizzard applications to run.
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Try creating a new administrator account to resolve permissions issues.
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If the problem persists, uninstall and reinstall the game.
Tried everything here?
If you have tried these steps and still require assistance, please visit our Technical Support Forums or contact us.
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Check your network configuration to find any issues with your firewall, router, or port settings.
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Reset your network devices to make sure your router hasn't become flooded with data.
- Run your console's built-in connection test (PlayStation 4) (Xbox One) (Nintendo Switch).
- Try testing an alternate network to determine if the game can connect while not using your normal Internet Service Provider (ISP).
Tried everything here?
If the steps above did not resolve your problem, visit our Technical Support forum or contact your console's manufacturer for more assistance (Sony) (Microsoft) (Nintendo).
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